Osteoporosis,Osteopenia

Hello! We are from Bulgaria
I’m Gabriele Kamaroudis!
I am writing to you in connection with my grandmother Elka Georgieva!
She is 67 years old. and has been complaining of lower back and back pain for quite some time!
That’s why tests like bone density, blood tests and a lumbar x-ray were done! He was diagnosed with osteoporosis and osteopenia!
Is it possible to do an online consultation and give your opinion on the case and, as if it is convenient to provide all kinds of research?
Thank you for your time!